Ipsos i-Say Review: A Survey Network that ACTUALLY Pays Cash (what other i-Say reviews won’t tell you…)

By Ian | Negative Reviews

Ipsos iSay review featured thumbnail

So you’re considering Ipsos i-Say as a way to make some extra cash or rewards points that you can exchange for items/gift certificates in their marketplace, but is it really worth it? I’ll do my best to outline the pros and cons of this survey network with a lot of screenshots in this Ipsos i-Say review so that you know whether or not it’s a good fit for you.

I am not an affiliate for Ipsos i-Say. Many other i-Say reviews will earn a commission by convincing you to join, but I am not one of these people. What you’ll read below is my uninfluenced, unbiased review.

Ipsos i-Say homepage

The punchline is this: Like most paid survey sites, Ipsos i-Say pays absolute crap. Earning enough for a payout frequently takes dozens of hours, and in the end you’ll average pennies per hour. The #1 site in this industry and one of Ipsos i-Say’s top competitors, Swagbucks, pays dramatically better.

If you joined both, I personally guarantee you’d find that Ipsos i-Say pays substantially less and has an inferior selection of offers and payout options. If you’re looking to join a paid survey website to make a part-time income online, Swagbucks is hands-down the best site to join.

 

  
 
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Ipsos i-Say

free
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Swagbucks

FREE
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Ipsos i-Say Review Summary: This vs. Other i-Say Reviews

Some people don’t have time to read an entire, lengthy review and look at all of the screenshots. If you’re one of those people, here’s what you need to know:

i-Say is one of the more legitimate networks out there as far as survey payouts and your ability to cash rewards points in for money via Paypal, but there are several drawbacks. Their system can be extremely sluggish and frustrating at times, making you wait 1-2 minutes while it loads just to find out that you don’t qualify for that particular survey (“But here are 5 pity points so you don’t get too angry!”). Also, most surveys that take 20-30 minutes pay less than 100 points, which means that you could spend a full eight hour workday completing surveys and make less than $15, an hourly rate lower than $2/hour.

This problem isn’t exclusive to cash payouts, because even gift cards and charitable donations have the exact same conversion rate (1,000 points per $10). So in the end, even though they’ll pay cash and their surveys have higher payouts than many other networks, you’re still much better off with another service that doesn’t limit you to surveys, but pays you for other activities online. You’ll make more money and ultimately be able to buy more things than you can with points or converted cash through Ipsos i-Say’s survey network.

Interested In Making Money Taking Surveys Online? Read my review for an Ipsos i-Say competitor that pays MUCH better >>

Joining i-Say – At Least It’s Easy and Free

Signing up with Ipsos was quicker and easier than it is on other sites (although it’s always pretty simple). Click Register, fill out a few simple details about your household, verify your email and voila! You’re an “official i-Sayer”.

Official i-Sayer

Click to zoom

Then it’s off to complete your first survey.

An Above-Average Survey Selection for New Members

My first impression of i-Say’s members’ area was a surprising amount of initial surveys. Usually two or three are available immediately, but upon logging in the first time I had almost twice that many:

initial survey options

Click to zoom

So what did I do first? Naturally, I completed the survey that had the highest point-to-time ratio, which was a survey that quoted two minutes and rewarded me with 45 points.

This was also the first drawback I noticed. Although the survey still took very little time, I immediately noticed that it was more complex than I was quoted initially and took about three times as long due to the large number of questions and survey setup (a lot of 1-7 “1 being strongly disagree and 7 being strongly agree” grids).

Still, I didn’t think much of it and quickly racked up my first 45 points – cha ching! Off to the rewards area to see what options I can begin working towards.

Better Rewards Options than the Competition

some of i-Say's rewards redemption options

Click to zoom

One of the things I liked most about Ipsos i-Say is that their rewards area wasn’t packed with a ton of sweepstakes or raffle entries. There were a ton of different redemption options, and you could even redeem points for several charity donations which I thought was a neat concept.

Most importantly, you can easily turn your points into cash if you have (or qualify for) a PayPal account.

PayPal point redemption options

Click to zoom

It’s also worth noting that Ipsos i-Say’s redemption rate was much better than other networks. 1,000 points can be cashed out for $10, whereas other networks like MySurvey require 1100-1250 points for the same $10 payout.

Here’s Where It Takes a Bad Turn: A Sluggish, Poorly Programmed Interface

Although i-Say’s interface is aesthetically pleasing (as you can see in many screenshots) it is extraordinarily sluggish at points and poorly programmed. For example, the second survey I wanted to complete required me to enter my zip code multiple times, and after waiting 2-3 minutes for the page to finally load (this had nothing to do with my internet connection – I have way more speed than necessary for a site like this) I was informed that they no longer needed respondents for this particular survey and was given 5 points for the inconvenience.

I didn’t think much of it and clicked to take my third survey, which said would take about 15 minutes and earn 90 points. After about 10 minutes of waiting on screens to load and answering various, highly-detailed questions (number of cars in the household, what types of products we had purchased within the last year across about 30 categories, etc…) I was told that the survey would only earn me 45 points. “Weird.” I thought to myself, but kept going anyways. I was prompted to enter my zip code (yet again) and after waiting another minute or so for the interface to load, I was told the survey would take approximately 2o minutes and earn me 90 points. What the heck is going on?!

Confusing survey runaround

Click to zoom

So to sum up that extremely confusing process, I was quoted an initial time frame and 90 points. After spending half of that time answering questions, I was quoted half as many points as before. Then, after answering one more question, I was quoted five extra minutes and the same amount of points I was initially offered. I had already spent 10-15 minutes answering all of these questions and waiting on the system to load, and NOW I’m finally allowed to start the 20 minute survey?! There’s something extremely off about this part of my experience with Ipsos i-Say.

Looking for a paid survey site that doesn't suck? Read about the competitor that delivers on their promises >>

What Other People Are Saying

Many other people on i-Say’s network aren’t saying the best things about the site either. Just take a look at some of the experiences people have shared on SurveyPolice.com:

Ipsos i-Say Reviews on SurveyPolice.com

Long payment delays, a poor interface, and payment errors paint a very poor picture for prospects considering i-Say, even though it looked fairly promising in the early stages.

Final Rating: F

 

  
 
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Ipsos i-Say

free
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Swagbucks

FREE
Do they deliver?
Do the surveys pay well?
More than just surveys?
Hassle-free payouts?
ACTUALLY pays members?
Will friends be happy?
Best offers in the industry?
Industry-leading payouts?
Maximum EPM?
Scam-free?
Protect your information?
High-Paying Seasonal Offers?
Satisfaction guaranteed?
Best in the industry?
Free to join?

Ipsos i-Say showed a lot more promise than most of the products and services I’ve reviewed, particularly within the paid survey industry. But as I got further into the process, I became more disappointed with their system and the overall member experience.

In the end there’s really no way that I can recommend i-Say to someone looking to earn money online. You’ll only average a couple of bucks per hour and spend much more time on each survey than you’re quoted due to their poorly programmed and sluggish interface. In the end your time is much better invested in another part-time venture or just spending extra time with your loved ones. Life is too short to average less than $2/hour.

Join a paid survey program that actually pays well Check out the site that pays me $100+ per week >>
Ipsos i-SayDescription: Ipsos i-Say is far from the worst paid survey website, but they’re also far from the best.
Written by: Ian P.
Rating: 3 out of 5

About the Author

I've been in internet marketing for over 10 years, and I've purchased dozens of illegitimate products for the sole purpose of evaluating them and exposing the truth about these products to anyone who's thinking about purchasing it. I never let money influence my rating of a product and your success/safety is my absolute highest priority. Don't want to buy a product? Register for one of my 100% free internet marketing training courses>>

Leave a Comment:

(14) comments

V February 26, 2016

Site crashes, surveys repeat questions several times, surveys are never-ending, questions with no valid answer are given, preventing you from finishing your survey after already having spent tons of time on them, leaving you with zero credit for all your time and energy. Not sure why I assumed this site would be legit, but it’s a frustrating mess. Don’t give them your info to sell, either!

Reply
Smith August 10, 2016

Thank you for writing this article, I was going to try is myself however I decided to google to survey companies name followed by “complaints” and I had seen this article. I have decided not to pursue this web-site mainly because of the article. Sometime in the distant future I may review complaints & reviews regarding i-say. And if I find that the company has fixed the multiple complaints contained within this article, I just might consider i-say.

Reply
    Ian August 10, 2016

    I’m so glad you found this review helpful, Smith. Let us know if we can help you with anything else down the road.

    Reply
Kingo November 2, 2016

They stopped sending me surveys Months ago. I have contacted them by email on about 4 occasions but not had a reply.

Reply
Kathryn January 2, 2017

Hi Ian,

Thanks for the post, I’ve been join up to various sites and so far most have been reviewed by someone with the exception of Octopus Group and they look to be paying the most! I’ve got 21.5 from doing one survey and a bunch of referrals (most of my referrals did the survey too which also gave me money).

These guys need to be promoted so they get more surveys out to me! (and everyone else)

Reply
    Ian January 3, 2017

    Thanks for the recommendation, Kathryn!

    Reply
Russ M March 9, 2017

Don’t join!!!!!! I earned several points and was ready to redeem them. Out of nowhere, I wasn’t able to log into my account. Notified them and they let me know my account had been deactivated because they reserve the right to cancel a membership. I-say is a scam,so don’t waste your time. There are better sites to join.

Reply
Sam May 12, 2017

IPSOS had a year long mystery shop in which you were required to have a specific phone plan in which you pay first of course and then eventually IPSOS would reimburse you…or so they say. I was reimbursed for the first 6 months no problem and now they refuse to pay my for the balance owed. I was never told the shop ended prior to the posted shop instructions that stated: You will keep the plan going for 12 consecutive months April 2016 to April 2017 and now they claim I breached my contract by claiming emails were sent to me or I failed to do something. I even have payment pending in the history log and they refuse to pay me. IPSOS claims that the plan was changed and the study ended without any notification in Dec 2016. If a shop ends early it is the responsibility of IPSOS to notify and pay for any outstanding fees incurred due to no notification and/or early termination fees! We all know mystery shop dates change and it is up to the company to let us know the updates and have them posted as an update on the assignment instructions! I am out $800, because I was on a one year contract. I only had this plan for the IPSOS study and of course they did not have me on a cheap plan. They even had their attorney contact me to scare me off and he did not even have the correct study dates on his letter. I had to email him the original job instructions and dates. summitscheduling.com was part of this nightmare as well. Anyone have any suggestions on how to collect this money from IPSOS.

Reply
Sam August 13, 2017

IPSOS had a year long mystery shop in which you were required to have a specific phone plan in which you pay first of course and then eventually IPSOS would reimburse you…or so they say.I was reimbursed for the first 6 months no problem and now they refuse to pay my for the balance owed.
I was never told the shop ended prior to the posted shop instructions that stated: You will keep the plan going for 12 consecutive months April 2016 to April 2017 and now they claim I breached my contract by claiming emails were sent to me or I failed to do something. I even have payment pending in the history log and they refuse to pay me. IPSOS claims that the plan was changed and the study ended without any notification in Dec 2016. If a shop ends early it is the responsibility of IPSOS to notify and pay for any outstanding fees incurred due to no notification and/or early termination fees!
We all know mystery shop dates change and it is up to the company to let us know the updates and have them posted as an update on the assignment instructions! I am out $800, because I was on a one year contract. I only had this plan for the IPSOS study and of course they did not have me on a cheap plan. They even had their attorney contact me to scare me off and he did not even have the correct study dates on his letter.
I had to email him the original job instructions and dates. summitscheduling.com was part of this nightmare as well. Anyone have any suggestions on how to collect this money from IPSOS.
Just found out through other posts that the client did actually cancel their contract with IPSOS and IPSOS failed to notify their mystery shoppers.I have been told that I am not the only one who was not paid!
Review about: Ipsos Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $473.
Preferred solution: Full refund.
I didn’t like: Fraud, Failed to properly post updates on shop portal, Uses their in house attorney to scare shopper to prevent payment, Client cancels contract with ipsos and they hide it, Ends mystery study with no notification to shoppers.

Reply
Sam October 1, 2017

IPSOS still has not paid for the completed shop. They are still hiding behind their in house attorney. There seems to be a pattern after reading several postings of IPSOS non payment for shops completed! I even pleaded with IPSOS after Hurricane Harvey hurt and I am now desperately in need of some money to make repairs and of course IPSOS refused to even respond. IPSOS should be ashamed of themselves!

Reply
wade November 1, 2017

I started i-say a few months back, in part, because someone recommended it. for all the hours I invested offering thoughtful responses to surveys, they complained of an inconsistency and removed my points.

it is not worth the time and frustration. anytime payment is taken away, you are working for a scam. I’ve had problem-free experiences with other sites, but i-say, should be avoided completely

Reply
Wanda James November 30, 2017

I get so tired of receiving invitations that say “There’s a survey waiting for you” When in fact there isn’t– you click on it expecting to find at least a survey that you may or may not qualify for, but all you get is a “Would you like us to try to find a survey for you?” For God’s sake, quit wasting my time ipso. Should be called “Dipso” I contact them to tell them how frustrating this is, and please don’t send me “invitations” for surveys that don’t even exist, but all I get is a lame reply that they are letting me know a survey “might” be available. When I do get one it’s usually a repeat of some pathetic tire survey. I am shocked that a reputable company is running such a shoddy operation.

Reply
Steve December 6, 2017

I joined Ipsos i-say several years ago. It has to be the worst survey company I’ve tried- even worse than mysurvey.com or globaltestmarket.com (I think that both of these are the same company with different names). I was able to finally get $100 in my account this year, after which time I dropped the company.

Reply
Mark January 9, 2018

I-Say is a definite rip-off. Initially, they seemed like a fairly good survey company, but something happened. I don’t know whether it was a change in ownership, management or both, but for the past 2 to 3 years they’ve gone downhill…fast. Programming got sloppy, response times increased exponentially and payouts slowed down. And, it seems that they are looking for ways to cut corners. I had a few thousand points accumulated and didn’t hear from them for a while, so I logged in any way and voila – I had no account? After an exchange over many days, I finally heard back that their requirements had changed and they had deactivated my account, and following such an action I had 45 days to redeem any accumulated points. Funny thing is, nobody told me and the so-called 45 day period had already passed. Can you spell ‘scam’? Well, I can, and an alternative spelling is ‘I-Say’!

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