Lesson Category: eCommerce & Dropshipping
A10.8 Words to the Wise
Parting words of advice:
- Just like everything else: dive in and start making mistakes
- Don’t be a moron about customer service
- My personal templates will be shared with the replay
- Walking a fine line RE: copyright infringement is playing with fire
- Dropshipping Delays & Lost Products
- Chinese New Year a.k.a. the Lunar New Year
- When to move from dropshipping to warehousing your own products
- Only really advisable if you’ve established a brand or VERY unique sourcing
- Helpful apps & future expansions for your eCom store
- Social proof notifications, scarcity/countdown timers, retargeting apps, and more…
A10.7 Fulfilling Orders When Sales Are Made
Fulfillment depending on the business model:
- Managing inventory yourself? Either you or an employee are packing & shipping.
- Working with a fulfillment center? Likely some sort of app integration or csv sent daily.
- Dropshipping? Likely Dropified or Oberlo.
A10.6 How Do I Get Traffic to An eCommerce Website?
It’s all already in the training…
- Lower budget? Content marketing strategy taught at FIMP and “put on steroids” through IMP
- Getting traffic for an audience via keyword research/SEO/content marketing
- Using conversion optimization, monetization training, and email marketing to monetize
- Higher budget? Facebook ad training taught in A8 & A9 at IMP
- Much faster track, but also a lot more expensive ($X,XXX minimum)
A10.5 Understanding the Psychology of Online Shoppers
- Two major categories: Seeking impulse buys vs. establishing a brand
- Impulse buyers: Have to REALLY spike emotions
- Likely forces you into a constant product launch cycle
- “Here today, gone tomorrow” — Often burn bright but very quickly
- Establishing a brand: Typically more expensive, but also much more dependable & long-term
- Will likely have long-term, multi-purchase customers
- Is a more valuable sellable asset
- Makes it easier to pursue your own products & house more inventory
- Impulse buyers: Have to REALLY spike emotions
- Keeping this in mind during niche selection
- Seeking impulse buyers?
- Quick validation or failure, easy to pivot, fast (but often short-lived) cashflow
- Establishing a brand?
- More market research, a “marathon” mindset, will cost more & take more time to validate but will also stick much longer if you find a winning product:audience match
- Seeking impulse buyers?
A10.4 Sourcing Products for Your Store
- Purchasing In Bulk vs. Dropshipping First
- Working with a decent budget & existing audience?
- You might consider securing inventory first: purchasing in bulk or seeking consignment.
- Lower budget, no audience, and seeking the simplest approach?
- Probably not worth the risks that come with inventory: dropshipping is probably the better first step.
- Working with a decent budget & existing audience?
- Pros & cons of securing inventory first
- Pro: Better profit margins
- Pro: MUCH better shipping times
- Pro: Typically happier customers
- Con: Harder & more expensive to ship internationally
- Con: Requires inventory management labor & expenses
- Con: Large up-front costs and therefore a lot of risk
- Pros & cons of dropshipping
- Pro: No inventory management or labor
- Pro: Very little up-front costs or risk
- Pro: Easy & cheap international shipping
- Con: Usually costs you at least 50% of your profit margins
- Con: Pretty dismal shipping times, especially in an “Amazon Prime” world
- Con: Much more customer service intensive, resulting in spiteful customers & chargebacks
- My recommended path to most people…
- Unless you have a lot of capital and a VERY strong understanding of an existing market: dropshipping is probably a best first step to get proof of concept
- You can scale out from there
- But what about sourcing products?
- Unless you have a lot of capital and a VERY strong understanding of an existing market: dropshipping is probably a best first step to get proof of concept
- Sourcing products for either model
- Inventory/consignment: Wholesalers, trade shows, Alibaba, and similar sites
- Almost always room for negotiation when buying in bulk
- Consider finding a good sourcing agent or trusted contact to avoid “Gold Samples” and other commonly-employed tactics
- “A section of its own” — We’ll talk about this more in-depth in a later IMP section
- Dropshipping: AliExpress is most straightforward & common
- Many others have cropped up (and will continue to) in time
- Likely want at least $20 gross profit on each item
- Which is where “perceived value” becomes very important
- Diving into AliExpress so you know how to search & what to look for
- Inventory/consignment: Wholesalers, trade shows, Alibaba, and similar sites
A10.3 Critical Elements of Setting Up Your eCommerce Store
Regardless of the platform, set these elements up from the start:
- Facebook Pixel
- Google Analytics
- Terms & Privacy Policy
- Shipping Policy & Clear Disclosures
A10.2 Which Platform Should You Use?
Woocommerce, Shopify, or Something Else?
- My initial mindset toward these options
- My experiences with Woocommerce vs. Shopify
- Why I’ll always use Shopify for the foreseeable future
A10.1 Introduction & What to Expect…
Giving this section some context…
- My background on this side of the industry
- My thoughts on cash-strapped entrepreneurs in this space…
- “Dropshipping is Dead”
- Setting realistic expectations
- What you’re going to walk away from this section with.